World of Warcraft players have enjoyed collecting armour sets from various dungeons and raids for well over a decade and the staggered rollout through tiers gave this race and grind much more longevity. The community got so used to the cycle of obtaining the new tiered gear that they found themselves wanting more after Blizzard removed this type of progression in 2017, when the ill-fated Battle for Azeroth came around.
Tier sets have always been raid-specific in the past. Players who wanted to get the powerful tier set bonuses felt forced to raid if they wanted the best possible gear. Now, no matter what your endgame progression path it looks like you’ll be able to take advantage of the extra power tier sets provide, and stay competitive against high-end raiders.

Except, uh, the community isn't thrilled about this, either. A quick peek at discussion on the topic on the WoW subreddit reveals that folks are largely underwhelmed by the designs. Complaints mainly focus on the visual look of the tier sets, which many point out seem to miss the "class fantasy" of previous sets. Several people have noted that the armor seems very specifically designed around the "Kyrian" covenant, a group of winged angel folks that, depending on what you were up to for most of Shadowlands, you may have had very little intersection with. You may have instead chosen to spend the expansion with the undead-themed Necrolords, the vampiric Venthyr, or the (best covenant) forest-dwelling Night Fae.
Anyway, the fans expressed their distaste with the new sets in various creative manners but calling everyone in the armour priest or paladin is probably the most accurate description.
We’ll find out more when Shadowlands patch 9.2: Eternity’s End arrives on the public test realm.
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